State Farm® Insurance Agent Asseneth Marsala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dolores Romero
September 12, 2026
5
out of
5
rating by Dolores Romero
"Excelente, good attention, good insurance💜"
We responded:
"Thank you so much, Dolores! 💜
We’re so glad you felt well taken care of and that you’re happy with your coverage. It means a lot to us.
¡Gracias por tus amables palabras! Estamos para servirte cuando nos necesites.
— Asseneth Marsala & Team, State Farm"
Judy Maniates
September 11, 2026
5
out of
5
rating by Judy Maniates
"I have had only positive contact with State Farm and this agency. They have kept my rates reasonable and I have recommended them to several friends."
We responded:
"Thank you so much for the kind words! We’re glad you’ve had only positive experiences with State Farm and our agency. Keeping coverage strong while rates stay reasonable is what we strive for, and it means a great deal that you’ve recommended us to several friends.
We truly appreciate your trust and look forward to continuing to serve you and other customers in our community.
— Asseneth Marsala and Team
State Farm, Upland"
Debbie Bogucci
September 11, 2026
1
out of
5
rating by Debbie Bogucci
"You suck at covering homeowners as much as I pay. I was denied on water damage in bathroom like I was lying. Given no quote."
We responded:
"Hi Debbie,
Thank you for sharing your feedback. We’re sorry your water-damage claim and the claims process left you feeling unheard. That is not the experience we want for our customers.
We were not part of the original decision on your bathroom claim, but we take this seriously and want to help you get a clear explanation.
Please call us at 909-740-7151 with your claim number so we can review this with you and discuss next steps.
We appreciate you as a customer and welcome the chance to address this directly.
Asseneth Marsala State Farm Agent"
Ben Macaluso
September 1, 2026
5
out of
5
rating by Ben Macaluso
"Thank you to Ria Patel at the State Farm office in Upland. She has been extremely helpful and professional in helping myself and my family with our insurance needs."
We responded:
"Ben, thank you for your thoughtful 5-star review! We greatly appreciate your kind words about Ria Patel at our Upland office. Her commitment to providing professional and helpful service means a lot to us. We look forward to continuing to support you and your family with your insurance needs!"
stephanie carrillo
August 28, 2026
5
out of
5
rating by stephanie carrillo
"Victoria has great customer service and this office is great"
We responded:
"Stephanie,
Thank you so much! We’re glad Victoria was able to take great care of you at Asseneth Marsala’s State Farm office. We truly appreciate you taking the time to share this, and our whole team is here whenever you need us."
Dora Lopez
August 27, 2026
5
out of
5
rating by Dora Lopez
"professional and kindness every time I call, they make me feel they’re never too busy to help me or listen to what I got to say thank you"
We responded:
"Thank you so much, Dora! The office of Asseneth Marsala, your State Farm agent, is glad you feel we’re never too busy to help and that we take the time to listen. That’s exactly how we want every call to feel. We appreciate you and are always here when you need us."
Donald George
August 26, 2026
5
out of
5
rating by Donald George
"We’re very happy with State Farm for all
Our insurance Needs. Cars, homeowners, CEA, life insurance. We know we’re well taken care of"
We responded:
"Thanks, Donald! Asseneth Marsala and Team Marsala appreciate your 5-star review. We’re happy you’re well taken care of for your cars, home, CEA, and life insurance. We’re here whenever you need us."
Rita Martinez
August 26, 2026
5
out of
5
rating by Rita Martinez
"I love our agent everytime I have questions they are there to answer."
We responded:
"Thank you, Rita! We’re so glad you found the price reasonable and that your agent is always there to answer your questions. We appreciate your trust and the wonderful 5-star review!
"
Jeremy Marotte
August 26, 2026
5
out of
5
rating by Jeremy Marotte
"This State Farm office is the best in the area. They have great customer service and are always willing to help and answer questions."
We responded:
"Thanks so much for the great review, Jeremy! It means a lot to hear that you think our State Farm office is the best in the area. We’re glad the team has been helpful and ready to answer your questions. Appreciate you choosing Asseneth Marsala State Farm Agency!
— Asseneth Marsala State Farm Agency"
Betty Liu
August 26, 2026
5
out of
5
rating by Betty Liu
"Friendly and responsive staff
Always helpful even with dumb questions!"
We responded:
"Thank you for the 5-star review, Betty! We’re glad our staff has been friendly, responsive, and always ready to help with any question you have. That means a lot to the Asseneth Marsala State Farm Agency team. Looking forward to helping you again soon!
— Asseneth Marsala State Farm Agency"
Oscar Laguna
August 25, 2026
5
out of
5
rating by Oscar Laguna
"Very happy with state farm employees very professional and helpful"
We responded:
"Thank you for the 5-star review, Oscar! We’re glad to hear you found our pricing reasonable and that our State Farm team was professional and helpful. Your kind words mean a lot to the Asseneth Marsala State Farm Agency. We appreciate your support and look forward to continuing to serve you!
— Asseneth Marsala State Farm Agency"
Just Josh
August 22, 2026
5
out of
5
rating by Just Josh
"Respectful staff, came through when no one else would"
We responded:
"Thanks so much for the 5-star review, Josh! Really glad our staff was respectful and that we could come through for you when no one else would. That means a lot to the Asseneth Marsala State Farm Agency team. Appreciate you!
— Asseneth Marsala State Farm Agency"
Ronna Frank
August 21, 2026
5
out of
5
rating by Ronna Frank
"I have had a wonderful experience having State Farm insurance. My agent Chelsea has been outstanding, and I am very happy to recommend Asseneth Marsala State Farm agency."
We responded:
"Thank you so much for the wonderful 5-star review, Ronna! We’re glad to hear you’ve had such a great experience with State Farm and that Chelsea on our team has been outstanding for you. Your recommendation of the Asseneth Marsala State Farm Agency means a lot to us. We truly appreciate your kind words and look forward to continuing to serve you!
— Asseneth Marsala State Farm Agency"
Paul Edwards
August 20, 2026
5
out of
5
rating by Paul Edwards
"A couple of years ago I had an incident with deer while traveling on State highway 1 in Cambria. My claim was handled very well evenit took more time for the parts that were needed to arrive. I needed to keep the rental longer than planned."
We responded:
"Thank you, Paul!
We’re glad your claim after the deer incident on Hwy 1 in Cambria was handled well, even with the parts delay and extra rental time. We appreciate your patience and kind words. Team Marsala is always here if you need us!"
Bridgette Diaz
August 20, 2026
5
out of
5
rating by Bridgette Diaz
"I have been with State Farm for a long long time. Also my family has as well. They are always on top of your needs and communication is clear, concise and always willing to help or answer any questions. I would recommend this office to anyone who needs insurance."
We responded:
"Thank you, Brigette! We’re so glad you and your family have been with State Farm for so long. We appreciate your kind words about our communication and service, and we’re always here to help. Thanks for the recommendation!
Team Marsala."
virginia delance
August 20, 2026
5
out of
5
rating by virginia delance
"I have had state farm for 56 years and
Been very satisfied with the service I received"
We responded:
"Thank you so much for your wonderful review, Virginia! We’re truly honored that you’ve trusted State Farm for 56 years. Your loyalty and kind words about the service you’ve received mean so much to us. Everyone at Asseneth Marsala’s office (Team Marsala) is grateful to have been part of your journey and looks forward to continuing to serve you for many more years to come.
Asseneth Marsala Agent."
Kevin
August 18, 2026
5
out of
5
rating by Kevin
"Great service"
We responded:
"Thank you, Kevin! We’re happy to hear you received good service and appreciate your 5-star review. Our State Farm Asseneth Marsala Office is always here if you need anything!"
Debbie Baskett
August 15, 2026
5
out of
5
rating by Debbie Baskett
"I have been with this agency more than 20 years and have consistently received great service, advice and kindness for all my insurance needs. The team is professional, knowledgeable and address any of my questions or concerns with a sense of urgency which I like. My calls are always picked up and/or returned in a timely manner and emails are addressed in the same way, which is a nice thing these days! I would highly recommend!!!"
We responded:
"Thank you, Debbie! As one of the agents who’s had the privilege of serving you over the past 20+ years, I’m so grateful for your kind words. It means a lot to hear that our team’s service, advice, and responsiveness have made a difference. We’re proud to continue helping you!
Asseneth Marsala - Agent. "
Patricia Rojas
July 24, 2026
5
out of
5
rating by Patricia Rojas
"I really appreciate Diana’s help with my insurance policy. She’s always kind, quick to respond, and makes everything easy to understand. Highly recommend!"
We responded:
"Thank you for the kind review! We’re glad Diana was able to help with your life insurance and that you found the process straightforward. Your recommendation means a lot to our team.
We appreciate you choosing Assenth Marsala State Farm and look forward to helping you again whenever you need us.
— Assenth Marsala State Farm Agency"
Zarina Kaur
July 13, 2026
5
out of
5
rating by Zarina Kaur
"Ria has helped me numerous times with my car insurance, it’s like talking to my gf, she is super sweet and kind and very professional. They are very good and promptly answering phone calls and also getting back to you if needed. I would highly recommend State Farm insurance, there quotes are also very reasonable!"
We responded:
"Thank you for the kind review! 😊
We’re so glad Ria has been such a great help—sweet, professional, and always prompt. Thank you for recommending State Farm and for trusting us with your car insurance.
We appreciate it and are here whenever you need us!
Asseneth Marsala - Agent "
VICTORIA TORRES
May 6, 2026
5
out of
5
rating by VICTORIA TORRES
"Thank you Asseneth Marsala for helping me with my insurance needs. I loved our conversation inregards to insurance and especially just talked about life. Thank God Bless Hun..."
We responded:
"Thank you, Victoria! ❤️
I really enjoyed our conversation about insurance and life. So glad I could help — I appreciate your kind review!
God bless you,
Asseneth Marsala"
Paula Marquez
April 21, 2026
5
out of
5
rating by Paula Marquez
"I want to acknowledge the team for the great job handling our claim, with special thanks to Ria and the rest of the team Chelsea, Tracy, Maria, and I apologize if I forgot anyone else. Also to the claims department. They made the process so easy and everything was fast. They have been a continuous example of what great customer service should look like and I strongly recommend this branch of State Farm to anyone who wants real customer service with a smile. Thank you team for your hard work and endless effort to give your customers piece of mind. Keep up the great work."
We responded:
"Paula, thank you so much for your kind review!
We really appreciate the shout-out to Ria, Chelsea, Tracy, Maria, and the entire Claims team. We’re thrilled we could make the process fast and easy for you. Comments like yours mean a lot to all of us.
Thank you for your trust and for recommending our team!
Best regards,
Asseneth Marsala
Agent
State Farm Upland "
Jen M
April 3, 2026
5
out of
5
rating by Jen M
"We worked with Diana to insure our new car. She was so thorough, knowledgeable, and helpful! The process went really smoothly. It was a great experience!"
We responded:
"Hi Jen,
Thank you so much for the lovely review! 😊 We’re really happy to hear that Diana was so helpful and that everything went smoothly with your new car insurance.
Asseneth Marsala, our agent, was glad to hear you had such a great experience.
It’s always nice when customers feel well taken care of. Thanks again for taking the time to share your feedback — we really appreciate it!
Warmly,
Team Marsala"
Justfor 4Humanity
April 2, 2026
5
out of
5
rating by Justfor 4Humanity
"Their whole team has always been great to work with. I often deal with Ria and she is fantastic! Very helpful, friendly and thorough with policy details."
We responded:
"Thank you so much! I'm really glad to hear Ria and team Marsala have been great to work with — I'll make sure to pass on your kind words.
If you need anything else with your motorcycle insurance, just let me know. Happy to help!
Best regards,
Team Marsala"
Melissa Sandoval
April 1, 2026
5
out of
5
rating by Melissa Sandoval
"Great service and very helpful!"
We responded:
"Hi Melissa!
Thank you so much for your kind words! 😊 We're thrilled you had a great experience and that we were able to help with your insurance needs. It really means a lot to hear that!
If there's anything else we can assist you with in the future, just let us know — we're always here to help.
Have a wonderful day!
Asseneth Marsala"